At least 2 years of experience managing production platform and uptime, availability, stability, and capacity planning. At least 2 years of experience managing a team of engineers with support mindset. At least 2 years of experience managing baselines of technical KPIs including uptime, performance, and error rate of webeCommerce platform, and driving the efforts to improve these. At least 2 years of experience managing prioritization and delivery of SRE work items including monitoring and alerting enhancements and development work items related to defects fixes. At least 2 years of experience driving teams to enhance monitoring and alerting for all technical components by creating dashboards, visualizations, baselines, and alerts. At least 2 years of experience and process knowledge in incident management, problem management, and service request management. At least 2 years of experience with executive communication and reporting SRE metrics. At least 2 years of experience with webeCommerce application software development. At least 2 years of experience in monitoring tools Datadog, Splunk, New Relic, or PagerDuty. At least 2 years of experience supporting Akamai CDN, Imperva, or Akamai Kona WAF. At least 2 years of experience with Atlassian suite including Bitbucket, Bamboo, Jira, or Confluence. At least 2 years of experience working in agilescrum environments. At least 2 years of experience with programing languages such as JavaJ2EE, Spring MVC, Oracle, Web Services, Spring Cloud, Micro Services, Akamai CDN, and Azure.br br Telecommuting permitted from home office in Massachusetts.

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