Telefonica Global Solutions USA, Inc. – $74,630.00/Year

2 years of experience assisting in projects for core insurance applications like Zonaliados, SAGIS, Newtron and ComeRound; 2 years of experience implementing projects using technologies such as Unix, Wintel, Data bases, VMWare, and Storage technologies refresh; 2 years of experience monitoring projects using cloudbased platforms, including Microsoft Project Online with PowerBI integration and JIRA for Agile projects; 2 years of experience applying and supporting ITIL processes across technologies, projects, and operations domains; and ITIL Certification, demonstrating expertise in service strategy, design, operation, and continuous improvement.