Experience must involve 4 years in the following Oversee critical business down situations and escalations for worldwide customers by delivering remoteonsite services; Analyze memory allocation, Identify and reduce CPU bottleneck in SAP ABAP system; ABAP program performance tuning and code optimization or in similar ERP systems; SQL queries optimization for HANA and Oracle database or for similar databases; Use diagnostic toolsprocesses to troubleshoot customer system network issues or similar ITinfrastructure issues; IaaS offerings and architectural layers; Overseeing clientcustomer engagements either in salespresales, consulting, hosting or digital business services support environment; Deliver workshops to customer Clevel executive to introduce product and methodology; and identify and collect recurring customer experience pain points and drive them to solutions.
Categories: eb3
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