Experience must have included Use of AWS, performing JAVA Development on Digital ecommerce platform and utilizing ITIL practices; Administration and support of Digital Retail Platforms including Salesforce CC, IBM WebSphere Commerce Suit and Bluemartini; Monitoring, logging telemetry using one or more of the following Observability Platforms New Relic, Splunk, Mpulse, Nagios, AWS Cloudwatch, Datadog; Performing Content Delivery Security monitoring and using caching technologies, including Akamai, Nginx and Cloudflare; Handson monitoring of streaming platform technologies including Apache Kafka; Facilitating and executing the implementation of Retail eCommerce applications; Use of one or more CICD automation tools, including Jenkins, GoCD, CircleCI orTerraform; Creating and maintaining Automation including Shell Script and Python to run healthchecks and selfhealing capabilities for the platforms; Incident and Problem Management, including the ability to independently lead incident calls and drive high priority and high impact issues to closure; Use and support of the following platforms and technologies Cloud MS Azure, AWS Cloud, Salesforce CC, Salesforce SC, Google Cloud; Use of Networking fundamentals including TCPIP, DNS, WINS and DHCP; and Utilizing Collaboration Change Management tools including Jira, ServiceNow and Cherwell.br br br CONTINUATION OF DUTIES FROM H.11 DUE TO CHARACTER LIMITSbr br Configure CDNS and DNS mapping for network security in Akamai. Collaborate with DevOps, Digital Development, and Quality Assurance teams to ensure Production environments are deployment ready in accordance with HBC Change Management processes and the Digital release schedule. Develop and design resilient systems infrastructure. Providing and implementing an operational solution followed by knowledge transfer to the respective project teams in the absence of an engineering solution. Incident and Problem Management, including the ability to independently lead incident calls and drive high priority and high impact issues to closure. Conducting indepth analysis to ensure security requirements are met in accordance with the infrastructure design and then provision of AWS infrastructure for said design. Prioritize and develop automated administrative and operational tasks to continuously improve site stability, capacity, and reliability. Troubleshoot and monitor existing systems and applications and provide advanced technical support. Debugging and troubleshooting issues while working with Quality Assurance and the development team to provide bug fixes to the problemsissues in the existing system. Evaluate and propose tools and techniques to improve operational activities. Support incident management and problem management efforts with root cause analysis to effectively identify and resolve issues related to platform reliability, stability, and performance through the careful analysis of telemetry data and system logs. Document, test and deliver and encourage adoption of new systems and technologies throughout the organization. Developing and reviewing technical design documentation to enable the efficient and smooth handover, and the adoption of new systems and technology by project teams. Working with the functional testing team to ensure that the interfaces are delivered in accordance with technical requirements and timelines provided in a project plan. Ensuring adherence to the companys technical productiondevelopment change control policies and identifying opportunities for process improvement and overall efficiency. May Telecommute.
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