Bachelors degree in Physics, Chemistry, computer science, computer engineering, or a related field willing to accept foreign education equivalent, and one 1 year of experience leveraging Customer Relationship Management CRM software to provide engineering support and solutions. Specific skillsother requirements One year of experience must include developing standardized processes, reports, and sales programs to improve and maintain Salesforce CRM structure opportunities and contacts; documenting customer details, technical requirements, and preparing quotations to meet needs of requirement to aide internal stakeholders; implementing innovative strategies for growing eCommerce as a channel and developing sales strategies towards improvement of product line penetration with long and shortterm profitability roadmaps; synthesizing multiple sources of Management, IT and Sales ecommerce data to analyze customers and product trends, and make recommendations on product selection and volume; assisting prospective and existing customers with product configurations, technical queries by eliminating technical barriers through opportunity qualification, product option demonstrations and followups; and collaborating with stakeholders to define unique product selling promotional campaigns, creating backend content for product marketing website; and analyzing quantitative qualitative data for testing marketing campaign optimizations, including ad, landing page, CTA, form Email AB tests increasing organic traffic.
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