EDUCATION REQUIREMENT Bachelors degree or foreign equivalent degree in Computer Science, Software Engineering, IT, Electrical Engineering, or related fieldbr br EXPERIENCE REQUIREMENT Five 5 years of progressive, postbaccalaureate experience providing technical support and technical troubleshooting.br br SPECIFIC SKILLS REQUIREMENTS This position requires at least 24 months of experience in Managing software or business processes for operations, systems, projects, tools, or policies; Networking; Microsoft Teams; Microsoft 365 products; general troubleshooting; and at least 12 months of experience in Communication Skills; FiddlerWireshark Traces.

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