Masters degree in computer science or related. 5 years of relevant experience. Demonstrated ability with Scrum or Agile development processes; ServiceNow ITSM and CMDB Implementation; Integration of ITSM with other Ticketing applications Remedy, ServiceNow, LMIS, BigPanda, and JIRA; ServiceNow developing Service Catalog, Performance Analytics, UI Builder, App Engine, and Automated Test Frameworks; Configure ServiceNow using Business Rules, Client Scripts, advanced UI Policies, Workflow editor, ACLs and Script Includes and UI Scripts to fulfill requirements, including experience with JavaScript, HTML5; Agent Workspace, Knowledge management, SSO implementation, transform maps, import sets, UI forms, Dashboards, Emails, Notifications and Update set deployments; Public and private cloud for resource provisioning, APIs development, template development and maintenancemonitoring of active resources; ServiceNow Discovery Implementation Specialist certification; and Fundamentals Certification in Azure Public Cloud AZ900, AI900, and AP900

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