Requires a Bachelors degree in Computer Science, Information Technology, or a related field plus 5 years of experience with incident management process and methods. Additional requirements 5 years of experience with ServiceNow, eportal incident management tool, and application debugging, including eclipse and RAD. 5 years of experience with Postman, API, Microservices, Apigee, Docker, DataPower, WebSphere, MQ, HTTPS, and Splunk. 5 years of experience developing custom dashboards for incident management and infrastructure asset tools. 5 years of experience with Java, J2EE, Angular JS, and Siteminder. 3 years of experience with F5 Load Balancer, OAuth security, network security, SSL, IP routing, and firewall technologies. 3 years of experience with LDAP security related and threat management, F5, VMWare, and ESX Hosts. 5 years of experience with Change Management, Agile process and methods, JIRA, and Agile. 5 years of experience with RTA automation activities related to incident management and reporting using win automation and UI Path. 5 years of experience with databases, including data fixes, analysis, technical skills with Oracle, SQL, Mongo, DB2, Redis Cache, and data caching. 2 years of experience with cloud platform migrations, monitoring and maintenance, including AWS, Google Cloud, Kafka platform, EKS, Lambda, and S3.
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