Knowledge of software designing and developing automation solutions using cloudbased tool ServiceNow; Knowledge of release management and follow change process using tools including ALM, ServiceNow, Jira; Technical, analytical and complex problemsolving skills; Digitize and build end client workflows, standardize processes; Requirement collection and analysis; Performance Analytics and cloud optimization; Develop integrations and automation solution using Flow designer; Software asset management in ServiceNow; Hardware asst management in ServiceNow; HR application development in ServiceNow; Integration with 3rd part systems like Jenkins, Azure, Remedy, GIT and ServiceNow

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