Candidate must also possessbr br Demonstrated Expertise DE implementing ITSM modules Incident, Problem, Change, Service request, Knowledge, CMDB and Asset and IT business management modules, and utilizing ITIL V3 framework, CSDM and CMDB methodologies; DE performing integration of ServiceNow between different business systems and working with integration tools and technologies, including XML, HTML, CSS, JSON, Web services RESTSOAP APIs, and scripted REST APIs for inbound and outbound integrations; DE experience in ServiceNow administration including user administration, form and field administration, ServiceNow upgrades, data management using import, export, and bulk data manipulation and transformation using Excel or JDBC connection, produce reports, dashboards and deployments; DE in all phases of the Software Development Life Cycle SDLC within AgileScrum, TDD and BDD environments; and DE in solutioning and leading development efforts and deliverables for ServiceNow module implementations.
Categories: eb3
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