Must have a Bachelors degree in Computer Science, Computer Engineering, Information Technology, or a related field, and 3 years of experience in the offered position or a position in a related occupation.br br Prior experience must includebr br 3 years providing functionality and reliability support for critical site components by measuring and monitoring availability, latency, and overall system health, including through performance tuning and troubleshooting;br br 3 years monitoring system activity and resolving system issues;br br 2 years coordinating and monitoring data services operations, including SLA management and system deployment;br br 2 years analyzing error logs to identify issues and working with service owners to resolve issues, document their origins and develop future prevention mechanisms;br br 2 years creating and maintaining clear runbook instructions for services to use for alerts, troubleshooting and resolution.
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