Room Attendant – Openings: 10

Job Duties: Thoroughly clean guestrooms according to standards; vacuum cleaning and dusting the rooms to ensure that they are in a spotless nature for the occupancy of the guests; complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies and linen for housekeeping cart set-up; remove all trash and dirty linen from guestrooms and hallways; keep all hallways, public areas and closets clean, neat and vacuumed; restock housekeeping cleaning cart; replenish chemical bottles; report all missing items from guestrooms (i.e. hair dryers, technology); follow proper Lost & Found procedures to ensure lost items are immediately reported when found; ensure the room’s equipment and facilities are functioning properly and report any malfunction according to standards; inspect guestrooms and report appropriately on their status; prioritize and organize work assignments; responsible for set-up, delivery, refresh, and presentation of all special room requests; focus on attention to details when cleaning a room and bathrooms; input real-time work orders via HotSOS and any guest concerns during interaction; convey with clarity in HotSOS any and all guest opportunities; perform any other reasonable duties as requested by the leadership team; attend pre-shift meetings to learn shift details, including property and guest expectations; participate and attend all required meetings; anticipate and understand guests’ service needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests; greet, welcome and acknowledge all guests by name and respond to their requests in a courteous and professional manner using professional language at all times; remain attentive to the needs of all guests, providing them with dependable, punctual and enthusiastic service; provide courteous, friendly and efficient service to all internal and external guests; follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials; ensure compliance with hotel policies, procedures, and standards with self and colleagues; and, ensure uniform and personal appearance are clean and professional. ADDITIONAL WORK SCHEDULE INFORMATION: Minimum 35 hours per week guaranteed. Will work varied shifts of eight hours minimum, five days out of the week, Monday – Sunday. Exact days and hours scheduled will vary based on business needs. Shifts will be scheduled during the hours of 8:30 a.m. to 5:30 p.m. ADDITIONAL WAGE INFORMATION: Overtime may be available but not guaranteed. Employer may increase wage based on experience and/or provide additional pay for performance and tenure. Additional fringe benefits include complementary meal per shift; fitness center classes access; 25% off F&B on property dine in; and 25% off spa treatments. Job Classification: 37-2012.00 – Maids and Housekeeping Cleaners